Contact & Customer Support
Need help with an order, product, size, or future city drop? Contact the City 2 City Wear team using the form below or email support@city2citywear.com. We respond within 1–2 business days.
Find a Quick Answer
- FAQ — ordering, production, product care, and common questions
- Shipping & Delivery — production times, delivery estimates, carriers, and tracking
- Size Guide — measurements and fit guidance for T-shirts, crop tops, and hoodies
- Returns, Refunds & Exchanges — eligibility, claim deadlines, and instructions
Questions About an Existing Order
Include the following information so we can help you faster:
- Your order number
- The email address used for the order
- A short description of the question or issue
- Clear photos if an item arrived damaged, defective, incorrect, or misprinted
Product & Sizing Questions
Tell us the product name, color, and size you are considering. Before ordering, compare the product measurements with a similar item you own using our Size Guide.
City Requests & Business Inquiries
Use the contact form for future city suggestions, product questions, collaborations, or other City 2 City Wear inquiries.
Contact Information
Email: support@city2citywear.com
Response time: 1–2 business days
Please do not include passwords, payment-card numbers, or other sensitive financial information in your message.